Garcia’s and LinkedIn

LinkedInMaze

LinkedIn is a social media platform designed specifically for individuals in the business world. LinkedIn allows users to build and document a network of business professionals. Users can upload their resume and give some insight into their lifestyle interests, work experience, and skills. Users can also look for jobs, apply for jobs, and communicate with other business professionals and companies on LinkedIn.

Currently, Garcia’s Latin Market does not utilize LinkedIn. I do not think LinkedIn will be beneficial for Garcia’s Latin Market because most users aren’t looking for places to eat on the site and users on the site generally do not spend a lot of time on the platform. Garcia’s Latin Market has a target audience of young adults age 19-31. Although this age demographic is growing on LinkedIn, it will be difficult for Garcia’s Latin Market to leverage this site and grow their customer base if only 13% of users sign on once each day.

If Garcia’s Latin Market was to create a LinkedIn account, there are some benefits that can be realized. They can find new suppliers of ingredients, new buyers to sell to, or businesses that they can potentially partner with.

The “About US” section of Garcia’s LinkedIn profile would read, “Are you tired of generic Latin Food? Come join us at 143 High St for authentic Latin Food prepared using recipes passed down from generation to generation. We are here from 10am-6pm Monday-Friday and 9am-5pm on Saturdays. Stop by and try our specialty tacos and don’t forget to ask about catering options.”

An example post for Garcia’s Latin Market would consist of daily specials, catering capabilities, in-store products, and pictures of past events.

Sources:

By the Numbers: 125+ Amazing LinkedIn Statistics

 

Advertisements

Crisis Management for Small Business

Crisis Blog

Garcia’s Latin Market like all businesses will face some sort of crisis whether big or small. In order to get past these situations and maintain the company’s reputation it is important to have a plan. A potential crisis Garcia’s Latin Market could face is serving food that has an ingredient that makes a customer ill. Garcia’s Latin Market would be wise to learn from the mistakes of Chipotle and handle the situation in a different manner. During the food borne illness outbreak at Chipotle there were rumors of Chipotle attempting to cover up the fact that their food was making people sick. If faced with this situation, Garcia’s Latin Market should apologize to the customer and be completely honest.

Garcia’s Latin Market can handle the situation by responding shortly after the situation happened and by posting an apologetic response on Facebook and Twitter. The apology should address the situation and the necessary steps taken to ensure it never happens again. Each and every security measure should be taken and Garcia’s Latin market should conduct the due diligence on each supplier who produces their ingredients. Posting a sincere response and taken action immediately will show dedicated followers that Garcia’s Latin Market is always looking to improve itself and takes responsibility for mistakes they commit.